Accessing the Kanban
You can access the Kanban view in two ways:
Tickets → Tickets Kanban, or
Open All Tickets and click the Kanban icon near the ticket map view.
Features on the Kanban page
Filters
Filter tickets by various parameters, including creation date.
Search
Quickly find specific tickets.
Ticket Types
In the left corner, you can see all ticket types created within the selected period.
Kanban Dashboard
In the main area, tickets are displayed in columns based on their status for the selected ticket type.
Ticket Details
By clicking on a ticket, you are automatically navigated to the ticket’s page, where you can view all necessary information.
By clicking on the address inside the ticket, you will be navigated directly to the Property Details page.
Bulk Actions on Tickets
You can perform bulk actions on tickets directly from the list or Kanban view:
Selecting Tickets:
Select one or multiple tickets → a top bar will appear with available actions.
Based on which tickets you choose, it will be visible which options can be applied.
From this bar you can:
Change ticket priority
Change assignee
Use bulk editing
Print labels
Disabled options:
If an action is disabled, hover over it to see why you cannot apply it.
Select/Unselect All:
In the top-right corner, you can select all tickets that match the current filter.
You can also unselect all tickets by pressing the same button.
