Introduction
Offline mode provides limited functionality to help drivers continue navigating when connection issues occur. This article explains what is supported in offline mode and what actions require an active internet connection.
Offline mode is primarily intended to ensure that drivers can continue navigation during temporary connectivity issues.
Types of disruptions
Lost Connection to the Internet:
This indicates the device is not connected to a network. Users can check Wi-Fi availability or ensure mobile data is active.Lost Connection to the Server:
This indicates a disruption on the server side, which will typically be resolved promptly by the WasteHero team.
In both cases, the user is automatically directed to Offline Mode.
How Offline Mode works
When the device loses internet connectivity during an active route, drivers can continue turn-by-turn navigation as long as the map was loaded while the device was online.
Drivers can also return to their last active route, as long as they did not intentionally exit it before losing the connection.
Operational actions require an active connection and will be available once the device reconnects to the network.
What can be done in Offline mode
Can do
Continue turn-by-turn navigation (if the map was loaded while online)
Return to the last active route (if it was not intentionally exited)
View previously loaded route information.