In our ongoing effort to enhance your experience with our platform, we're making significant improvements to how we communicate new features and changes in our release notes. Our goal is to provide you with a clear, comprehensive understanding of updates, especially those affecting crucial workflows, and the reasoning behind these modifications.

We recognize the importance of keeping you well-informed about the developments that may impact how you use our solutions. To achieve this, we are committed to:

This initiative is just the beginning of our journey to enhance communication and transparency through our release notes. However, we acknowledge that there's always room for improvement, and your feedback is invaluable to us. If you feel something was unclear, missed, or could be explained better, we warmly encourage you to reach out. Your suggestions will play a crucial role in refining our approach and ensuring our release notes meet your needs.

Please share your thoughts and feedback by sending an email to [email protected]. Your input is not just welcomed—it's essential for us to grow and improve.

As we move forward, you can expect to see these improvements reflected in our future release notes. We're excited about this journey and grateful for the opportunity to serve you better. Thank you for being a part of our community and helping us enhance the way we communicate.

Best wishes,

Christoffer Mikkelsen

CTO @ WasteHero

In our updates section focused on core workflow changes, we aim to clearly explain any adjustments and provide guidance for adaptation. This section covers key operations such as searching for properties, managing property agreements, handling tickets, and navigating routes and stops within the app. We welcome your feedback on which core workflows you believe should be included. Moving forward, we will also enhance this section with more detailed information regarding the included workflows, ensuring you have all the necessary insights to navigate any changes to your operations efficiently.

In this release, we've placed a significant emphasis on enhancing performance and introducing a selection of key updates. While we've made over 200 improvements, bug fixes, and introduced new features, our communications have focused on the main changes that have a direct impact on user experience.

We've added a new feature to the Navigation App: Create Bulk Ticket. Now, you can easily create multiple tickets at once. Simply navigate to the toolbox and select the Create Bulk Ticket option.

In the bulk ticket creation process, we offer users 4 ways to select stops:

Users now have the ability to view all tickets issued for a container on a given day, including tickets related to property issues. This feature is designed to underscore any existing problems with the container or property, enabling drivers to identify potential duplicate reports or to heighten awareness of specific concerns related to the container.

It is now feasible to customize the information displayed on the cards within the list in the navigation app. This customization can be tailored based on the type of stop, ensuring drivers always have access to the necessary information of different stop types. This setting can be found in Company settings → Navigation settings.

We improved the visibility of description on containers. In the toolbox, you can now toggle on and off the container description badge. The map pin in the map will indicates if a container includes a description.

You can now choose which vehicle from the route scheme should be designated for collecting a specific container. Previously, assigning a specific vehicle required dividing the route scheme to isolate a single vehicle. This update facilitates the creation of more precise routes, accommodating customer preferences for consistent driver assignments and reduced variability.

Routes can now be reopened after being marked as completed, a function previously managed exclusively by our support team. This new action is available on the route detail view page when the route is completed.

As we conclude this release note for version 2024.3.13, we once again emphasize the value we place on your feedback. The enhancements and new features we've introduced, from core workflow changes to performance improvements and beyond, are part of our commitment to elevating your experience with our platform.

Your insights and suggestions are crucial to our continuous improvement process. Whether it pertains to the clarity of our updates, additional workflows you'd like us to cover, or any aspect of the platform you believe could be enhanced, we are eager to hear from you. Your feedback not only helps us identify areas for improvement but also assists in shaping the future direction of our solutions.

To share your thoughts or for any inquiries, please don't hesitate to contact us at [email protected]. Your input is invaluable to us, serving as a guiding light for future developments and ensuring our efforts are aligned with your needs.

We're dedicated to refining our communication and update processes, and with your help, we'll continue to make strides towards providing you with the most comprehensive and user-friendly experience possible. Thank you for your ongoing support and for being an integral part of our community.