Customising Waste Fraction Tags
Platform | Improvement | Asset management | Waste fraction
A new feature in Asset Management that allows for greater customization within waste fraction settings: the ability to customize waste fraction colors! This enhancement extends across the entire platform, including the navigation app and citizen portal, ensuring a consistent experience for all users.
Improved Bulk Actions for Ticket Management
Platform | Improvement | Asset management | Waste fraction
We have improved the bulk create tickets and bulk edit ticket flow and implemented the flow in various places in the platform. There are some restrictions for different actions for different service types you need to be aware of, please make sure to read the help article.
A more customizable & flexible table
Platform | New feature | Statis columns
Introducing a new feature for you to customize the column better in the table views. You can now drag and drop to determine what column you want to fix in front of the table. We hope this update can give you more power in comparing and browsing data in a more clear and easier way.
Easier ways to add tickets to routes
Platform | Improvement | Add tickets to routes
We have improved the flow for you to add tickets to routes. You can add tickets directly in the route detail view or bulk-select tickets on the ticket table to schedule to route. Remember, only tickets that are allowed to be scheduled into the route based on its route scheme will be visible in the selection.
Filter bar update for a better experience
Platform | Improvement | Filter bar
We have improved the filter bar in all the tables and maps to create a better user experience. The filter bar update is available for a more accessible filter, searching, and date range settings.
Address settings for Add Container services
Platform | Improvement | Add container service
In the ticket form for Add Container services, you can now customize the container location even before the container is delivered to the property. This will help you cut down manual work on updating container location after container delivery.
A Better Way to Keep Track of Tickets
Platform | Improvement | Notifications
Introducing our latest enhancement: a brand new notification feature designed to streamline your workflow by keeping you informed about all tickets relevant to you. There are 3 main features in this update:
Improving data visibility: Visualizing the information of the notification in a better way.
Direct Notifications: Stay updated on all ticket notifications for tasks explicitly assigned to you.
Following Notifications: Keep track of all ticket notifications for the tickets you're actively following.
Container label printing & Automation rules
Platform | Improvement | Asset management | Container label
We introduced a new feature for a better container label printing and scanning process. You can now set up the rules for label-related actions in ticket automation rules. The label printing action is now possible on the platform. Additionally, the navigation app will support the scanning and container RFID pairing process with some integration. Read more to get more information.
Container and Agreement status sync
Platform | Improvement | Asset management + Customer management
We have improved the syncing issues between container statuses and agreement statuses. The status of the agreement will affect the container status, and prevent inactive containers from being planned into the routes. Read more to understand how the status syncs up.
Other improvements
Improvements | Description |
Priority Tag | Streamlined all the visual styles of priority tags |
Outdated form updates | Streamlined visuals for all forms in the WasteHero platform |
Delete property groups | Add the possibility to delete property groups |
Reject tickets & ticket status sync | Allow ticket rejection on the navigation app and ensure ticket status is streamlined on all WasteHero systems |
Waste fraction data on routes | We ensure all routes will have only waste fraction tags that are included in the route presented in the table. |
Feedback
We once again emphasize the value we place on your feedback. The enhancements and new features we've introduced, from core workflow changes to performance improvements and beyond, are part of our commitment to elevating your experience with our platform.
Your insights and suggestions are crucial to our continuous improvement process. Whether it pertains to the clarity of our updates, additional workflows you'd like us to cover, or any aspect of the platform you believe could be enhanced, we are eager to hear from you. Your feedback not only helps us identify areas for improvement but also assists in shaping the future direction of our solutions.
To share your thoughts or for any inquiries, please don't hesitate to contact us at [email protected]. Your input is invaluable to us, serving as a guiding light for future developments and ensuring our efforts are aligned with your needs.
We're dedicated to refining our communication and update processes, and with your help, we'll continue to make strides towards providing you with the most comprehensive and user-friendly experience possible. Thank you for your ongoing support and for being an integral part of our community.