Skip to main content
Container Custom Fields
Updated over a month ago

Introduction

The container custom field is an essential feature that allows you to tailor each container to your specific needs. This feature ensures that different container types contain the precise information required to manage tasks successfully.


Platform

Container custom fields within the platform allow for detailed container configuration and management.

Supported Field types

Type

Description

Select

Set up multiple options for ticket reporters to select, but they can only select one option.

Multi-select

Set up multiple options for ticket reporters to select more than options.

Number input

Set up a number-only field for ticket reporters to input numbers.

Text

Set up a text-only field for ticket reporters to input text.

Signature (New)

Set up a canvas

Remember, you can determine if the field should be required or optional. You can always edit this even after creation. However,

Once the custom field is created, you cannot change the field type again. You will need to create a new one.

Add a New Container Custom Field

You need to create a custom field first before you can attach the field to multiple container types.

  1. Go to Settings โ†’ Custom Fields โ†’ Properties and containers

  2. Click on the '+' button on the list to the left

  3. Fill in all the required fields, and most importantly, set up the field type to determine if the field should be optional or required.

  4. Save the changes.

Visibility

Container custom fields are visible in:

  • Container creation and editing views (including bulk actions).

  • Container detail views.

Permissions

Control access to container custom fields through roles and permissions settings.


Navigation App

[App picture]

The Navigation App integrates container custom fields for driver interactions.

Field Visibility

Drivers can view container custom fields:

  • In the container detail view.

  • Within stop details for relevant container information.

Use Case

Container custom fields ensure drivers have all required data, facilitating efficient task execution.


Portal

[Portal picture]

In the Citizen Portal, container custom fields enhance container submission and tracking.

Field Visibility

Citizens can:

  • Fill in container custom fields during container creation.

  • View container custom field details on container pages.

Benefits

This functionality simplifies communication by ensuring that all necessary information is collected at container submission.


For additional details on Custom Fields in general, including usage in other modules, visit the Custom Fields article.

Did this answer your question?